With over 23 years of multi-country experience in the banking sectors across Africa and India, I specialize in driving digital transformation, enhancing customer experiences, and building lasting relationships with institutional and retail clients. My career is built on a foundation of leadership, strategic vision, and an unwavering commitment to innovation in a rapidly evolving financial landscape.

I excel in:

• Digital Transformation & Technology Analysis:
  Analyzing technology portfolios of banks and leveraging digital innovation to improve multi-channel and online banking experiences.

• Strategic Project Leadership:
  Developing robust business cases and steering end-to-end project execution in close partnership with IT teams and C-suite leaders.

• Team Mentoring & Regulatory Liaison:
  Mentoring high-performing teams, aligning diverse perspectives towards a common goal, and managing complex regulatory relationships.

• Product Development & Market Positioning:
  Leading initiatives in product development, segmentation, and digital transformation to boost market positioning and visibility.

• Customer Relationship & Market Penetration:
  Driving customer relationship management strategies that enhance coverage, increase market penetration, and secure cost-effective customer acquisition.

My approach is rooted in creating tangible value by improving customer experiences and delivering innovative solutions that meet the dynamic needs of today’s banking industry. Whether leading transformation projects internally or advising at the executive level, my goal is to empower organizations to thrive in an ever-changing digital environment.